Shipping and Returns


Shipping Info

All products are made to order, and are processed in 2-5 business days with shipping times added on top of that.
All products are shipped by USPS from California.

International Shipping Info

Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors.
ProudlyPaw does not take responsibility for any possible fees.

Notice that, at the moment, Intl Shipping is only available in the following zones : Canada, Australia/New Zealand and major countries in Europe (Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom).

Returns

If something comes broken, misprinted or is the wrong item, we'll be happy to replace it, provided you contact us within a week of receiving the product. Returns are not granted if you've changed your mind after purchase and want a refund. 

  1. Write to support@proudlypaw.com to let us know what you're unhappy with.
  2. Wait for our response. We'll provide instructions for the returns procedure
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